Wicker Man Moulded Ram Mug
Batch Number: 71670584
Sold in Alton Towers between June and October 2019
Merlin Entertainments is actioning a recall on this product due to the label wrongly advising that the mug is suitable for hot drinks.
There is a potential for scalding due to the stainless steel inner becoming loose during use.
This is product is a decorative item and is not suitable for hot drinks.
Customers who have purchased this product, or have received it as a gift, are asked to stop using this product for hot drinks and return it immediately to the below address for a full refund.
The safety of our customers is our top priority and we are very sorry for any inconvenience caused.
Returns Instructions
Address: Retail Department, Alton Towers Resort, Alton, Staffordshire, ST10 4DB.
Email: Retailproductenquiries@alton-towers.com
Download Returns Label
